Sinai Knowledge: The Instruction Manual for Sinai Central
| If you need assistance with... | Contact... |
|---|---|
Sinai Central finance transactions, such as: Getting access to a fund in Sinai Central Payroll Issues (technically not Sinai Central issues): | For SCHOOL transactions and funds contact Hannah Choi in Finance: Hannah.Choi@mountsinai.org / (212) 731-3432. Glen.Lee@mountsinai.org / (212) 731-3084.
Call the Payroll Department at (212) 731-3200. |
Sinai Central HRTS, such as: | For personnel actions and performance appraisal support: email HRTS@mssm.edu or call Edmund Sekyere in HR at (212) 731-7754 (ext. 57754). For supplemental payment requests: email Sherwin Singh or call the FPA accounting group at (212) 731-3384. For questions about salary ranges, job descriptions, performance appraisals: call the Compensation group in Human Resources at (212) 731-7722. |
Other Sinai Central Services, such as: -COI (Conflict of Interest) | COI-related questions: call the COI Helpline at x40845 or email Terence.Beck@mountsinai.org. Questions related to the EDirectory, Directory Profiles, and content on the Medical Website: email webfeedback@mssm.edu. IRB (aka Program for the Protection of Human Subjects [PPHS]: (212) 824-8200 or IRB@mssm.edu Questions related to grants and financial disclosure forms related to research: contact the Grants and Contracts Office (GCO) at (212) 824-8300 or grants@mssm.edu. |
| Sinai Central error message, "Application Error", or you're not sure who to call about your Sinai Central problem. | Email the error number/message to ITDC@mssm.edu. |
| InfoEd | For technical problems, email the InfoEd team at infoed@mssm.edu. For policy questions, contact the GCO at (212) 824-8300 or grants@mssm.edu. |
| Software that's on the Medical School Network, or if you're having a problem with an "@mssm.edu" email address. | Email Med-School-Computing@mssm.edu, or call the Medical School's IT Help Desk at 212-241-7091 (ext. 47091). |
| EPIC software | For EPIC training: epictraining@mountsinai.org. For anything else dial 4HELP. |
| A clinical application, which is anything dealing with patient data. | Call the Hospital's IT Help Desk: 212-241-4357, or dial 4HELP. |
Are you a new user?
If you're a new Sinai Central user, you will want to review the section 1st For New Users! In about a half an hour you will learn what Sinai Central is, what you can do with it, and how to activate your account. From there, you can move on to learn about the Sinai Central applications that you need to use.
What can be found on this site?
- Instructions for Using Sinai Central
- Sinai Central Training Events
- See calendar to the right of this section. Click on a class title for more information

